Live translation for customer conversations

Help the customer without losing the conversation.

Understand customer calls, onboarding sessions, and product demos across languages while every person speaks naturally.

A customer support video call on a Mac with a slim Mach Live Translate shelf pairing Portuguese and English phrases
Mach Live Translate

A familiar moment

Clarity changes the tone of support.

A customer explains a problem in Portuguese. The important detail appears halfway through the story, not in the opening sentence.

Mach keeps the conversation readable from beginning to end. The support agent understands the issue, confirms the right detail, and keeps the call human.

What changes

Understand more. Interrupt less.

Hear the full explanation

Follow the customer's story instead of reducing it to isolated keywords.

Works with existing support tools

Mach translates audio from the call already running on the Mac.

Keep a clear visual thread

Original and translated phrases remain paired throughout the conversation.

Where it fits

Built for the moments already on your Mac.

  • Customer support calls
  • Product onboarding
  • International account management
01

Any Mac audio

A call, browser, video, lecture, or live stream.

02

Mach Live Translate

The conversation becomes clear, readable translation.

03

You stay in the moment

Read the latest phrase or scroll back when you need it.